Everything you need to know about Credit Card Customer Care Services

Credit Card Customer Care

Instead of drawing money from your bank account, credit cards allow you to electronically pay for any purchase by borrowing funds up to a predetermined cap.

Credit card companies have excellent customer support, which is a must-have feature for any credit card service provider. The aim of credit card customer service is to assist you with any credit card problems you might have.

Axis Bank Credit Card Customer Care

Axis Bank credit cards offer higher credit limits, reward points, cashback opportunities, discounts on shopping, dining, and e-commerce purchases, exclusive coupons, and more. Your Axis credit card makes it easy to pay your utility bills. You can also get guaranteed discounts and take advantage of fast EMI conversion for big purchases.

1. Phone number

If you have any concerns or need assistance with your Axis Bank credit card, you can contact the Axis credit card customer care team at any time using their IVR service, which is available 24 hours a day, 7 days a week. Customer service agents for Axis Bank credit cards are only available between the hours of 8:00 a.m. and 8:00 p.m.

Either of the two toll-free numbers mentioned below can be used to contact Axis credit card customer service:

1860 419 5555 / 1860 500 5555.- Toll free axis bank credit card number

022 67987700- Axis bank credit card customer care number

2. SMS Service

For updates or to resolve issues with your credit card, you can also contact Axis Bank credit card customer service via SMS. To submit a request via SMS, send a message in the format mentioned here to 5616 1600 from your registered mobile number.

For NRI customers, the number to raise queries is +91 86910 00002.

3. Email

You can also get information about your Axis credit card by sending an email to the bank. The official email address for credit card-related inquiries is creditcards@axisbank.com.

4. Social Media

If you have any concerns about your credit card, you can contact Axis Bank customer service or tag the bank on social media. Visit the Axis Bank social media pages mentioned below to stay up to date on your questions.

It is strongly recommended that you do not share your credit card number, bank account details, OTP, CVV, ATM PIN, passwords, UPI ID/PIN, or any other personal information with anyone using the social media accounts.

• Facebook: http://www.facebook.com/axisbank
• Twitter: http://twitter.com/axisbank
• Instagram: https://instagram.com/axis_bank

5. Postal Address

If you don’t wish to reach the bank via phone, SMS, or email, you can write a letter outlining your concerns about your credit card and mail it to them. Axis Bank’s official credit card customer service address is:

Axis House,

C-2, Wadia International Centre,

Pandurang Budhkar Marg,

Worli, Mumbai,

Maharashtra 400025

.

RBL Bank Credit Card Customer Care

Citibank provides some of the best credit cards in India to meet your specific needs. You can choose from a variety of all-around credit cards that allow you to earn reward points, air miles, cashback, and other benefits.

1. Phone number

RBL bank credit card customer care can be reached at the following numbers:

+91 22 71190900 (RBL Bank credit card customer care number for RBL Bank SuperCard)

+91 22 62327777 (RBL credit card customer care number for other RBL Bank credit cards)

1800 121 9050 (RBL credit card customer care toll free number)

2. SMS Service

RBL Bank gives you the option of having your questions answered quickly via SMS. All you have to do is send a message to RBL Bank’s customer service number, mentioning the service code. The codes are available here.

3. Email

If you are unable to contact the bank by phone, you can send an email to RBL Bank on the following addresses.

rblbank.com/supercardservice (For RBL Bank SuperCard, RBL Bank credit card customer care email ID)

rblbank.com/cardservices (For other RBL Bank credit cards, use the RBL Bank credit card customer care email ID)

When submitting your RBL Bank credit card complaint via email, make sure to provide all pertinent information about the problem you’re having. It would also be beneficial if you explain the product/facility that you used.

4. Social Media

If you have any concerns about your credit card, you can contact RBL Bank customer service or tag the bank on social media.

• @TheRBLBank on Facebook
• @rblbank / @RBLBankCares on Twitter
• @rbl bank on Instagram

It is strongly recommended that you do not share your credit card number, bank account details, OTP, CVV, ATM PIN, passwords, UPI ID/PIN, or any other personal information with anyone using the social media accounts mentioned above.

5. Postal Address

RBL also allows you to send in your inquiries by mail. In the letter, explain your problem in depth and provide proof of identification, such as your customer ID or SBI credit card number. Please send the letter to the mentioned here:

RBL Bank Ltd.

One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W),

Mumbai 400013. India.

Phone no. – 91 22 4302 0600.

Fax no. – 91 22 4302 0520.

SBI Bank Credit Card Customer Care

The State Bank of India offers a variety of credit cards that are tailored to the financial needs of cardholders. SBI credit cards offer a variety of perks, ranging from low finance costs to a fantastic rewards programme. SBI Credit Cards provide outstanding discounts and incentive points on travel, dining, shopping, and a variety of other activities. You will benefit from things like monthly cashbacks and low interest rates, among other things.

1. Phone number

SBI bank credit card customer care can be reached at the following numbers:

SBI credit card customer care toll-free number: 1800 180 1290

SBI credit card customer care number: 1860 180 1290, 1860 500 1290

SBI card customer care city-wise number: <STD code> 3902 0202

IRCTC SBI credit card helpline: 1860 500 1295, 1800 180 1295, <STD code> 3902 1212

2. Missed call service

SBI has a convenient missed call service for contacting SBI bank credit card customer care. The services, as well as the SBI card helpline number(s) where you can leave a missed call from your registered mobile number, are listed here.

3. SMS Service

You may also contact SBI Bank credit card customer service via SMS for information or to fix issues with your credit card. Send a message in the format stated here to

5676791 from your registered mobile number to submit a request via SMS.

4. Email

You may also send an email to the bank to get details about your Citi credit card. customercare@sbicard.com is the official email address for credit card-related inquiries.

5. Twitter

SBI’s customer support department is still very involved on social media. You may tweet your query, and a representative from SBI credit card customer service will contact you to help you address the issue. Your credit card-related questions can be directed to their Twitter handle.

It is strongly recommended that you do not share your credit card number, bank account details, OTP, CVV, ATM PIN, passwords, UPI ID/PIN, or any other personal information with anyone using the social media accounts mentioned above.

6. Postal Address

SBI also allows you to send in your SBI credit card inquiries by mail. In the letter, explain your problem in depth and provide proof of identification, such as your customer ID or SBI credit card number. Please send the letter to the address mentioned here:

Manager- Customer Services

SBI Cards & Payment Services Ltd.

DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,

Gurgaon -122002(Haryana) India.

Conclusion

The aim of a credit card is to make shopping easier for you. Credit card customer support is available to help you secure your finances or decide if a purchase is worthwhile. Through calling credit card customer service, you can also learn about the various benefits that your credit card provides to you as a new or long-time cardholder. If you do it this way, you can get the most out of these benefits.